Shipping policy
Shipping Policy
U.S. Shipping Only
Selfie Paint Kits LLC is a U.S.-based company and currently ships only within the United States. We do not offer international shipping at this time.
Order Processing
Most Ready-to-Paint Paint Kit orders are processed within 1–3 business days.
Custom Paint Kit orders begin production after artwork approval and processing times may vary depending on order volume, customer approval times, holidays, and seasonal demand.
During periods of high demand, special promotions, holidays, or large event volumes, processing times may be longer.
Customers will receive:
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An order confirmation after purchase.
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A shipping confirmation once their order has shipped.
Estimated Delivery Dates
Estimated delivery dates may be displayed on product pages and at checkout to help customers plan accordingly.
These dates are estimates unless expressly stated as guaranteed.
Delivery times may vary due to:
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Customer artwork approval delays
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Shipping carrier performance
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Weather conditions
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Holidays
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Natural disasters
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Labor disruptions
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Other circumstances outside our control
For Custom Paint Kits, estimated delivery dates assume timely customer responses and artwork approval.
Shipping Methods
Most U.S. orders ship via UPS Ground with tracking included.
Some shipping addresses may require shipment through USPS or another carrier due to delivery restrictions.
If an alternate carrier is required, Selfie Paint Kits LLC is not responsible for delivery delays resulting from carrier limitations or routing differences.
Shipping Rates
Shipping charges are calculated during checkout based on:
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Delivery address
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Package size
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Shipping method selected
Applicable shipping charges will always be displayed before your purchase is completed.
Delivery Guarantee & Carrier Delays
When a guaranteed delivery date is displayed at checkout, Selfie Paint Kits LLC guarantees that your order will ship in time to meet that date based on normal carrier transit times.
Once an order leaves our production facility, we are not responsible for delays caused by:
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Shipping carriers
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Weather events
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Natural disasters
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Routing delays
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Service interruptions
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Labor disruptions
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Holidays
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Other circumstances outside our control
Carrier delays do not qualify an order for cancellation, refunds, reimbursement of shipping charges, or other compensation.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking information to become active within the carrier's system.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you discover an address error, please contact us immediately at:
While we will make reasonable efforts to update an address before shipment, we cannot guarantee address changes once an order has entered production or has shipped.
Orders shipped to incorrect or incomplete addresses provided by the customer are the customer's responsibility.
Additional shipping charges may apply if an order must be reshipped because of an incorrect address.
Lost or Stolen Packages
Once a package has been marked as Delivered by the shipping carrier, Selfie Paint Kits LLC is not responsible for lost or stolen packages.
If your package cannot be located after delivery, we recommend checking:
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Household members
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Neighbors
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Property management offices
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Secure package locations
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The shipping carrier
We are happy to assist customers with carrier claims whenever applicable.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or incorrect, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Photos of the damage, when applicable
Upon review, we may:
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Replace damaged materials
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Replace missing components
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Ship a replacement paint kit
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Assist with filing a carrier claim
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Provide another appropriate resolution
Paint Party Reservations
Customers who choose to have their paint kits shipped instead of attending a scheduled paint party are subject to this Shipping Policy.
Applicable shipping charges may apply unless otherwise stated at the time of the reservation change.
We do not offer local pickup.
Shipping Responsibility
Once an order has been accepted by the shipping carrier, ownership and risk of loss transfer to the customer, subject to applicable law.
While we are happy to assist with shipping-related issues and carrier claims whenever possible, Selfie Paint Kits LLC is not responsible for carrier-caused delays, loss, theft, or damage occurring after the shipment has been accepted by the carrier.
Contact Information
If you have questions regarding shipping or delivery, please contact:
Selfie Paint Kits LLC
Email: support@selfiepaintkits.com
Shipping costs are calculated at checkout based on the delivery address, package size, and selected shipping method.
Any applicable shipping charges will be displayed before completing your purchase.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24 hours for tracking information to become active within the carrier's system.
Delays & Carrier Issues
While we make every effort to ship orders promptly, Iconic Paint Party is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, labor disruptions, holidays, or other circumstances outside of our control.
Carrier delays do not qualify orders for cancellation, refunds, or reimbursement of shipping costs.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you discover an address error, please contact us immediately at support@selfiepaintkits.com. While we will make reasonable efforts to update the address before shipment, we cannot guarantee changes once an order has been processed or shipped.
Additional shipping fees may apply if a package must be reshipped due to an incorrect address provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Iconic Paint Party is not responsible for lost or stolen packages.
If your package is marked as delivered but cannot be located, we recommend checking with household members, neighbors, property managers, or the shipping carrier directly.
We are happy to assist customers with filing carrier claims when applicable.
Damaged, Defective, or Incomplete Orders
If your order arrives damaged, defective, or incomplete, please contact us within 7 days of delivery and include your order number along with photos of the issue.
Upon review, we may provide replacement materials, replacement components, or a replacement paint kit at no additional cost.
If damage occurred during transit, we may file a claim with the shipping carrier on your behalf.
Paint Party Reservations
Customers who choose to have their paint kits shipped instead of attending a scheduled paint party are subject to the standard shipping policies outlined above.
Shipping fees apply to paint kits shipped in place of attending an event.
We do not offer local pickup.
Contact Information
For shipping-related questions, please contact: